Privacy Policy

Effective Date: Nov 1, 2024

At Skymage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our image transformation Content Delivery Network (CDN) service ("Service").

1. Information We Collect

1.1. Information You Provide

  • Account Information: When you create an account, we may collect your name, email address, payment details, and other related information.
  • Support Requests: When you contact us for support, we may collect information related to your inquiry.

1.2. Information We Automatically Collect

  • Usage Data: We collect information about your use of the Service, including IP addresses, access times, and page views.
  • Log Data: Our servers may automatically log details about requests made to the Service.

1.3. Cookies and Similar Technologies

We use cookies to improve your experience and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve the Service.
  • To communicate with you, including sending updates and responding to inquiries.
  • To process payments for paid plans.
  • To ensure security and prevent misuse of the Service.
  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following cases:

  • With service providers who assist in providing and maintaining the Service.
  • To comply with legal requirements such as court orders or applicable laws.
  • To protect Skymage's rights and property in the event of misuse or unauthorized access.

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction. However, no system can guarantee 100% security, and you acknowledge that you provide information at your own risk.

5. Data Retention

We retain your information for as long as necessary to provide the Service or comply with legal obligations. You may request data deletion at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request updates to incorrect or incomplete information.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to processing of your information for specific purposes.

To exercise your rights, contact us at [Insert Support Email].

7. Third-Party Services

Our Service may contain links to third-party services. Skymage is not responsible for the privacy practices of these services. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date." Continued use of the Service after changes signifies your acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [Insert Support Email]
Website: [Insert Website URL]

By using Skymage, you agree to the terms of this Privacy Policy.